At JugSite, we are committed to delivering high-quality hydration products to customers around the world. We offer international shipping to most countries, ensuring that you can enjoy our durable and stylish water bottles no matter where you are.
Shipping Destinations
We proudly ship to a wide range of countries. If you are unsure whether we ship to your location, please reach out to our customer service team at ninja_princess_2012@yahoo.com for assistance.
Processing Time
All orders are processed within 1–3 business days from the time they are placed. Orders are not processed on weekends or public holidays.
Shipping Methods and Delivery Time
We offer various international shipping options. Estimated delivery times are:
Standard Shipping: 7–15 business days
Expedited Shipping: 4–7 business days (available in select regions)
Please note that delivery times may vary based on the destination country, customs processing, and shipping carrier.
Shipping Costs
Shipping costs are calculated during checkout and depend on the destination and weight of your order. We strive to offer affordable rates while ensuring safe and timely delivery.
Customs and Duties
For international orders, customs duties, taxes, or other fees may apply, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more details.
Order Tracking
Once your order has been dispatched, we will send you a tracking number via email. You can use this tracking number to track your package through the carrier’s website.
Shipping Partners
We partner with reliable international carriers, including DHL, FedEx, and China Post, to ensure your order arrives safely and promptly.
Issues with Shipping
If you experience any issues with your international shipment, such as delays or lost packages, please contact us at ninja_princess_2012@yahoo.com, and we will work with you to resolve the issue.
We are dedicated to providing the best possible shipping experience and are here to assist you if you have any questions about our international shipping policy.